Privacy policy

We respect and take good care of the personal information we receive and do not share it and never sell it to third parties that you, as a customer, do not consent to.

We only use your personal data to give you the best possible experience with your purchase, in order to make the process easier for you. As a company, we do everything we can to make the process transparent for you as a consumer.

If you have any questions about the processing of your personal data or the way data is processed, please contact us: service@anoncph.com

We have drawn up a privacy policy that targets you when you are either a customer, visiting our website or in contact with us physically or digitally.

We have internal procedures and policies to ensure that your information is well protected. There are such policies for both digital and physical security.

This Privacy Policy describes how www.anoncph.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

The purpose and legal basis for the processing of your personal data

At Nordic Apparel ApS, we process your information for different purposes and with different legal authorities, depending on your affiliation and use of our services.

Purchase of goods in our webshop

If you are a customer or contact us via our webshop, we collect the following general personal information about you: name, address, postcode, city, country, mobile number, and e-mail address.

In addition, the payment gateway provider collects payment card information when making purchases with a credit card.

The legal basis for the processing is the EU Data Protection Regulation art. 6 pieces. 1, letter b (performance of a contract) and 6, subsection 1, consent, as far as marketing and offers and gifts are concerned. The consent can be withdrawn at any time.

“In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.”

News service

Are you subscribing to our newsletter? We collect personal information in order to send newsletters, send you invitations or provide other information.

If you sign up for our newsletter, we use your name and e-mail address in accordance with the Data Protection Regulation art. 6 pieces. 1, letter a).

Homepage

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.

See the list below for more information about what Personal Information we collect and why.

• Device information

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.
• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Order information

• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, PayPal, Klarna or MobilePay depending on the choice of payment gateway.
• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  
  
• Customer support information
  
  
• Purpose of collection: to provide customer support.
• Source of collection: collected from you

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
• We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

We also use cookies on our website. You can read more about this below.

Processing for statistical purposes

In some cases, your data will be used for statistical purposes to improve the user experience on the webshop.

The legal basis for the processing is the EU Data Protection Regulation art. 6 pieces. 1, letter f (balancing of interests), as regards the processing of personal data for statistical purposes.

Our legitimate interest in optimizing the webshop, the product range, the offers and digital platforms and services takes precedence over consideration of the data subject's privacy and freedoms, as it must be considered a reasonable expectation of our customers that we undertake such a statistical treatment.

Storage of your personal data

We only store your personal data for the time it is necessary for the stated purposes.

We will then automatically delete your personal data.

However, in certain cases, we are obliged to store the information for a longer period of time, which will be apparent from the legislation, for example the Accounting Act(bogføringsloven).

We may also have the right to store information for a longer period based on other legislation.

Recipients or categories of recipients

In connection with the operation of the webshop or for the processing of information for marketing purposes, we may pass on your information to business partners and suppliers.

That could be, for example, a carrier, IT suppliers, marketing agencies, etc.

In such cases, data processing agreements will always have been entered, and we will only disclose the information to the extent necessary and with clear instructions on how the information must be processed.

In addition, we do not pass on personal data, unless it is a legal requirement, or it is necessary to fulfill an agreement concluded with the customer.

In addition, we work with several other companies who stores and process data. These companies process the data exclusively on our behalf and must not use them for their own purpose.

We work only with processors of data in the EU or in countries where data will be given adequate protection on www.anoncph.com, the person responsible for data is Nordic Apparel ApS. 

You are entitled to be told what details about you we process. If you believe the details are inaccurate you are entitled to have them corrected. In certain situations, we are obliged to delete your personal data if you ask us to do so. These could, for instance be data which are no longer necessary for the purpose we used them for. You can also contact us if you believe that your personal data are being processed in a way that is against the law. You can write to us at: service@anoncph.com

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Transfer to recipients in third countries, including international organizations

With data processors in countries established outside the EU/EEA, where the Commission has not made a decision on the adequacy of the level of protection, we have entered into special agreements to ensure that the level of protection for the processing of personal information meets the same requirements as any other of our business partners and suppliers who process personal data for us within the EU must comply to. A copy of the agreement format can be found on the Commission's website here: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32001D0497&from=en

Your rights

Right to withdraw consent

You have the right to withdraw your consent to us at any time.

If you choose to withdraw your consent, it does not affect the legality of our processing of your personal data based on your previously communicated consent up to the time of the withdrawal. If you withdraw your consent, it therefore only takes effect from this point.

Right to see registered information (right of access)

You basically have the right to gain insight into the information that we process about you.

However, the Data Protection Regulation and other legislation, including the rules on lawyers' confidentiality, contain exceptions to this.

Right to rectification

You have the right to have incorrect information about yourself corrected.

Right to erasure

In special cases, you have the right to have information about you deleted before the time for our general deletion has arrived.

Right to restriction of processing

In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to this, we may in future only process the information - apart from storage - with your consent or with the aim that legal claims can be established, asserted, or defended or to protect a person or important public interests.

Right to object

In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your information for direct marketing.

Right to transmit information (data portability)

In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.

You can read more about your rights in the Data Protection Authority's guidance on the rights of data subjects.

If you wish to make use of one of the above-mentioned rights, you can contact us at the e-mail indicated below under contact information. In the e-mail, you must state your full name. You can also send a letter or call us, but we must be able to properly identify you.

Complaint to the Danish Data Protection Authority

You have the right to lodge a complaint with the Danish Data Protection Authority if you are dissatisfied with the way we process your personal data.

You will find the Data Protection Authority's contact information at www.datatilsynet.dk.

Carl Jacobsens Vej 35

2500 Valby

Tlf. 33 19 32 00

dt@datatilsynet.dk

Links to other websites

Our website has links to other websites. This can be, for example, business partners, producers or other private companies. We are not responsible for the content of the websites that are linked to, just as we are not responsible for the collection of personal information on such websites.

We recommends at all times that you read the privacy policies and other relevant information on the websites that are linked to.

Contact

After reviewing this policy, if you have any additional questions, require further information about our privacy practices, or wish to make a complaint, please don't hesitate to contact us. You can reach us via email at service@anoncph.com or by mail using the contact details provided below. Rest assured that we respond to all direct inquiries or complaints within a month of receipt, and typically within a few business days.

Nordic Apparel ApS

Nikolaj Plads 30, Ground floor

1067 Copenhagen

Denmark

 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies Necessary for the Functioning of the Store

Name	Function	Duration
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session

Reporting and Analytics

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: 

Center for klageløsning
Nævnenes Hus
Toldboden 2
DK-8800 Viborg
www.naevneneshus.dk
If you are a resident of a country outside of Denmark, you can file a complaint to the EU Commissions online complaint portal here: http://ec.europa.eu/odr

Last updated: August 16th 2022